Finance and Housing

Finance, housing and benefit advocacy and advice in a safe women-only environment.

What we do:

At My Sisters’ House, we provide finance, housing and benefit advocacy and advice in a safe women-only environment.

During 1:1 in-person or telephone appointments, we will work to understand every woman’s current situation and support her in exploring her options.

What we can help with:

Housing Support

We can help if you’re experiencing any of the following:

Facing eviction

Home in poor condition or disrepair

Experiencing health problems caused or worsened by your housing conditions

At risk of becoming homeless

Dealing with anti-social behaviour AND other complex needs

Ongoing issues with a private rented property

Ongoing issues with social housing

Benefits Support

We can help if you’re experiencing any of the following:

Struggling with Universal Credit

Unable to work due to health issues

Need help applying for Personal Independence Payment (PIP)

Need help applying for Disability Living Allowance (DLA)

Of pension age and need support with Pension Credit

Need help with Housing Benefit or Council Tax

Other Financial Support

We can help if you’re experiencing any of the following:

On a low income and affected by domestic abuse or complex needs

Managing a complex financial situation

Need help applying for grants

Need budgeting support

Waiting for, or need help with, support payments

What we cannot advise on:

Our team are not accredited financial advisors. So we are unable to advise on:

  • Financial investments & wealth management

  • Divorces

  • Pensions

  • Wills

  • Debt (we can refer to CAP UK or Stepchange)

  • Planning for your retirement

  • Investing or saving money

  • Making the most of a lump sum of money such as a redundancy payment or an inheritance

  • Buying a property or taking out a mortgage

  • Financial advice around getting divorced or if you've been widowed.

Please contact your local Citizens Advice for help in this instance.

Go to Citizens Advice Website

Register your interest & Self-refer

The best way to register your interest in this service, is to complete our online Self-Referral form.

On the form, please select ‘Financial Advocacy’ from the list of options.

Once a referral is received, all clients are triaged, and if suitable, you’ll be referred to the Finance and Housing Service.

Alternatively, you can call our main reception desk to express your interest in this service:
01243 697800

Self-Refer

What People Are Saying about this service…

“You have supported and helped us a lot so that we can be better. It is impossible for me to forget this. You are always in my prayers and I thank you every time you are mentioned for all your employees. I saw your hard work and help, and I am more comfortable now and I take care of the children more calmly. I am also relieved financially. I have moved into a new house. I hope I will continue to live with my children like this without being dependent on anyone. I can't be thankful enough.”

— Financial Advocacy Client

“I would also like to thank everyone. No matter how much I thank you, it would be not enough, you have helped me enough. I also receive the children's disability allowance, it is enough every month. We are more comfortable than before. What more could I ask for! Everything is fine for now, thank you again.”

— Financial Advocacy Client