·        Meet and Greet attendees, organise drinks if required. 

·        Ensuring that any concerning conversations or worries are raised with the facilitator or MSH team member as soon as possible

 ·        To be an additional person to enable the DA Advice sessions are consistently open on a Thursday evening and in order for staff and volunteers are not lone working.

·        To complete Domestic Abuse Wellbeing check in calls

·        To work as part of the Wellbeing Team supporting our Clients who need regular emotional and wellbeing support during difficult times.

·        Making calls to clients who are either on the waiting list to be allocated a keyworker, or those Clients who have finished key working and need a little bit of extra emotional support some positive goal settings

·        Inputting clear and precise details of the conversation into the database system.

·        Setting an activity for the next wellbeing call – generally two weeks ahead.

 ·        Ensuring that any concerning conversations or worries are raised with a member of the DA Team as soon as possible

We participate in a variety of community events, including local fairs, markets, and more where we set up a stall to engage with the public, as well as hosting some of our own events.

You can support My Sisters’ House Women’s Centre community engagement by assisting in the delivery of community and My Sisters’ House events.

This ad hoc role will involve providing support with a variety of tasks related to events.

Responsibilities include:

• helping to set up and take down event materials,

• engaging with attendees,

• speaking about My Sister’s House,

• handing out promotional materials.

The role also includes collecting donations and assisting with fundraising activities. 

Read the full role description here.

Express your interest in the role, by completing the form here

Could You Be a Friendly Voice for Someone in Need?

We’re looking for compassionate and confident volunteers to join our team and help make Wellbeing Calls to clients who are waiting for financial support. These calls offer a listening ear and emotional reassurance to people who may be feeling isolated, anxious, or overwhelmed.

It’s a small commitment – but it makes a huge difference.

What’s Involved?

You’ll be calling clients who are on our waiting list, checking in to offer support, conversation, and a caring connection. You won’t be offering financial advice – just warmth, understanding, and a listening ear.

We’re Looking For Someone Who Is:

• Comfortable using IT and familiar with Microsoft Office

• Organised and detail-focused

• A good communicator – both over the phone and in writing

• Respectful of confidentiality and professional boundaries

• Emotionally resilient – some conversations can be challenging

• Ideally has some understanding of safeguarding (we can support with this)

Time Commitment:

• Just 2–4 hours a week, Monday to Friday

• Ideally between 9:00am – 3:00pm

• Plus, quarterly supervision (4 times a year)

We’re happy to be flexible with the hours – just let us know what works for you!

To register your interest in this role, please complete the form found here

Your time can change lives.

Are you a good listener with a caring nature?

Do you want to support women in your community who need guidance and care?

We’re looking for compassionate volunteers to be the first point of contact for women reaching out for help.

Your role will involve conducting triage calls for clients not currently experiencing domestic abuse, ensuring they feel heard and are connected with the right support.

To thrive in this role, you'll need to:

• Speak with kindness, clarity, and empathy, have good listening skills.

• Have basic IT skills and attention to detail (training will be given)

• Be able to work independently and as part of a supportive team

• Understand confidentiality and safeguarding (you will get training)

This role requires a commitment of 2–4 hours a week, Monday to Friday (9:00 am – 3:00 pm).

Volunteers also attend four supervision sessions a year for support and learning.

If you’re ready to make a difference and be part of a passionate team, we’d love to hear from you.

Please read full volunteer role description here

To apply, please complete the online form here.

We provide a short-term counselling service which is available to any self-identifying women aged 18 and over.

Counselling at My Sisters’ House is provided in a safe, supportive environment in which clients can discuss concerns in confidence and work towards change.

This vital service is delivered by experienced, qualified counsellors as well as student counsellors completing their placements with us. We are in need of volunteer qualified counsellors to support this service.

To apply, please complete the online form here.