First Response Keyworker

Role: Permanent, Part Time 27 hours excluding breaks

Location: working across Bognor and Chichester offices

Salary:  FTE of £28,230 - £29,370; Pro rata £TBC                                                      

An exciting opportunity has arisen at My Sisters’ House Women’s Centre for a First Response Keyworker in our First Response Team. Applicants should be educated to A-level or equivalent or be able to demonstrate relevant experience.

Full Job Description can be found here.

How to apply: Please submit a covering letter and current CV to careers@mysistershouse.info. Please include in your cover letter why you are interested in the role and how your skills and experience make you a suitable candidate.    

Owing to the gender specific nature of My Sisters’ House service provision, being female is a genuine occupational requirement under Paragraph 27, Schedule 3 of the Equality Act 2010. 

Closing Date: Vacancy to be kept open until the right candidate for the role has been identified.

We are looking for a compassionate and proactive individual who is passionate about trauma-informed practice and committed to supporting women affected by domestic abuse. As part of our First Response team, you will be the first point of contact for women accessing the service, providing timely, empathetic and professional support during what is often a time of crisis.

The role involves conducting comprehensive triages, risk assessments and safety planning for women experiencing domestic abuse across all levels of risk. You will work closely with a range of partner agencies, including collaborating with MARAC and other statutory and voluntary services, to ensure women receive the right support at the right time. This is a fast-paced and dynamic role, requiring excellent decision-making, strong organisational skills and the ability to respond confidently to changing levels of risk and need. The role involves a mix of face-to-face and remote client work.

The role includes a combination of face-to-face and remote client work. While some client appointments and partnership working will be carried out remotely, the post is based in person, and you will be required to work across our Bognor Regis and Chichester sites as part of a supportive and experienced team committed to making a meaningful difference.

The post will be kept open until the right candidate is found. Please note that due to a high volume of applications, we can only respond to those who are shortlisted.

What is a First Response Keyworker?

Working as part of the First Response Team, the successful applicant will welcome new and returning clients, conduct triages, which are often complex, risk assessing, safety planning and ensuring the appropriate activity is taken to support their individual needs. The role requires extensive multi-agency working with other professionals including high risk domestic abuse support, substance misuse, alcohol, and mental health agencies to ensure adequate support for clients. 

You will have a passion to see women’s lives transformed.

Ideally, candidates should have:

  • Educated to A-level or equivalent

  • Ability to work in a fast-paced environment, prioritising a dynamic workload and making confident decisions.

  • A passion to see women’s lives transformed.

  • Dedicated and resilient.

  • Ability to act with integrity and accountability.

  • Ability to inspire and motivate others to achieve their full potential.

  • Outstanding communication and interpersonal skills.

  • Excellent organisational and problem-solving ability.

  • Strong professional boundaries.

  • Knowledge and understanding of sharing of information including importance of the rules regarding confidentiality, Safeguarding, Equality and Diversity and the promotion of equalities.

  • IT literate and confident with using technology including Microsoft teams and Zoom

The post is subject to enhanced DBS Disclosure.

Owing to the gender specific nature of My Sisters’ House service provision, being female is a genuine occupational requirement under Paragraph 27, Schedule 3 of the Equality Act 2010. We are committed to being a neuro-inclusive organisation, dedicated to equality for all and are happy to discuss any reasonable adjustments required.

To apply for this role, Please complete an online application form explaining why you’re the right fit, and send your CV to careers@mysistershouse.info. Please include in your cover letter why you are interested in the role and how your skills and experience make you a suitable candidate. 

Closing Date: Vacancy to be kept open until the right candidate for the role has been identified.

Full Job Description can be found here.